A silver cargo van speeding through a city at night with motion blur — an expedited freight run in progress
Expedite Desk · 24/7/365 · <60 min cover

Expedited Freight.
When the line is down and the clock is the enemy.

Direct dispatch from pickup to delivery — no stops, no co-loading, no terminals. Sprinter vans for hot parts, straight trucks for mid-size loads, team-driver tractors running nonstop coast-to-coast. Under-hour cover on most lanes, any hour of the year.

<60 min
Cover SLA
24/7/365
Live dispatch
Van → Team
Vehicle ladder
AOG
Aircraft-on-Ground
What is expedited freight?

One vehicle. One load. Zero stops.

Standard freight networks optimize for cost — terminals, consolidation, next-available dispatch. Expedite optimizes for one thing only: the hour your freight lands.

The expedite promise

A live dispatcher in under 60 seconds, a named truck in under 60 minutes on most lanes, and a vehicle that carries your freight — and nothing else — straight to the dock.

Expedited freight is time-critical shipping on a dedicated vehicle that runs direct from pickup to delivery with no stops, no co-loading and no terminal handling.Where a standard truckload waits for next-available dispatch and an LTL shipment detours through breakbulk terminals, an expedite is built backward from your deadline: a cargo van, Sprinter van, straight truck, hot shot or team-driver tractor-trailer is assigned within the hour, loads only your freight, and drives the shortest legal route to the destination dock. One vehicle, one load, one unbroken chain of custody — which is also why expedited freight carries the lowest damage and loss exposure of any ground mode: nothing is ever transferred, restacked or co-loaded against someone else’s cargo.

The fleet scales with the emergency. Sprinter vanscarry up to 4,000 lb on a 13–15' floor — the default for hot parts and AOG components. Straight truckstake up to 12,500 lb in a 26' box with a liftgate. Team-driver tractor-trailershaul up to 45,000 lb nonstop — two drivers swapping behind the wheel so the truck never parks, covering coast-to-coast in 36–48 hours instead of roughly five solo days. It costs more than standard transit — typically 2–4× the FTL rate — because you’re buying the whole vehicle, premium driver pay and immediate dispatch. It recovers more, because the freight it carries is the part a $50,000-an-hour assembly line or a grounded aircraft is waiting on. That’s who expedite is for: line-down manufacturers, AOG desks, shippers recovering a failed carrier, and anyone whose delivery window is a clock time, not a calendar date.

The open rear doors of an American cargo van loaded with boxed freight for a dedicated expedite run
The expedite vehicle in its natural state: your freight, the whole floor, and nobody else’s cargo within a hundred miles of it.

Why expedite beats standard transit

Three structural advantages, not just a faster driver. No network detours: an LTL shipment crosses 2–4 breakbulk terminals and a standard FTL waits in a dispatch queue; an expedite goes door-to-door on the route a map would draw. No dwell: dispatch happens in minutes, pickup in hours — the days a standard load spends waiting to be tendered, covered and scheduled simply don’t exist. No hours-of-service wall:a solo driver legally parks after 11 driving hours; a team keeps the wheels turning around the clock, which is how 1,500 miles becomes a 26-hour run instead of a three-day one. Stack the three and a coast-to-coast move that takes a solo dry van about five days closes in 36–48 hours.

Sprinter van vs straight truck vs team tractor

The rule is simple: the smallest vehicle that carries the freight wins, because vehicle class is the largest single rate lever in expedite pricing. One or two pallets under 4,000 lb ride a cargo or Sprinter van — cheapest, fastest to cover, agile in city traffic. Six to ten pallets up to 12,500 lb take a straight truck, whose liftgate also solves the no-dock problem at hospitals and job-sites. Open-deck freight up to 16,500 lb that loads by forklift or crane rides a hot shot gooseneck. And a full 45,000 lb truckload that must run nonstop gets a tractor with team drivers. Give the desk dimensions, weight and deadline — the class, the solo-vs-team call and the route plan come back priced in one quote.

Hand-load and white-glove

Time-critical freight often ends somewhere without a forklift. Hand-load service means the driver physically loads and unloads — essential for hospitals, retail backrooms, offices and anywhere without a dock. White-glove adds the finishing layer: inside delivery to the room of use, unpacking, positioning or basic installation, debris removal, and signature capture with photo confirmation. Medical devices, data-center hardware, trade-show assets and high-value consumer-direct deliveries are the classic cases — freight where the last fifty feet matter as much as the first thousand miles.

The vehicle ladder

Five rungs, from 3,000 lb
to 45,000 lb running nonstop.

Every rung up the ladder buys payload; every rung down buys dispatch speed and a lower rate. The desk always quotes the smallest vehicle your freight legally fits.

Rung 1 · The first responder

Cargo Van

The cheapest and most available rung. Single driver, city-traffic agile, loads through rear or side doors. If the freight fits, nothing covers faster.

Payload
Up to 3,000 lb
Floor / deck
11–12' floor
Best for

1–2 pallets, crated parts, documents, samples — small freight that can’t wait

Speed to dispatch
Fastest — vans are everywhere
Rung 2 · The hot-parts default

Sprinter Van

Taller and longer than a cargo van — standard pallets roll in upright. The workhorse of the expedite world: most hot parts, most AOG runs, most line-down saves ride a Sprinter.

Payload
Up to 4,000 lb
Floor / deck
13–15' floor
Best for

2–3 pallets, machine components, AOG parts — the most common expedite class

Speed to dispatch
Near-instant on most lanes
Rung 3 · The mid-size mover

Straight Truck (Box Truck)

A 26-foot box with a liftgate covers the gap between van freight and a full trailer. Single driver for regional runs; team-capable for longer dashes.

Payload
Up to 12,500 lb
Floor / deck
26' × 102" × 96" box
Best for

6–10 pallets, machinery skids, liftgate deliveries where there’s no dock

Speed to dispatch
Under an hour on most lanes
Rung 4 · The open-deck expedite

Hot Shot

A heavy-duty pickup pulling a 40-foot gooseneck: open-deck freight at expedite speed. Bridges the gap between van and tractor for freight that doesn’t need a box.

Payload
Up to 16,500 lb
Floor / deck
Pickup + 40' gooseneck deck
Best for

Oilfield parts, small machines, steel, job-site materials that load by forklift or crane

Speed to dispatch
Hours, not days
Rung 5 · The nonstop heavyweight

Tractor + Team Drivers

Two drivers swap behind the wheel so the truck never parks for hours-of-service. A full FTL payload moving at nearly double solo speed — the heaviest, fastest rung on the ladder.

Payload
Up to 45,000 lb
Floor / deck
53' dry van trailer
Best for

Full truckloads that must run nonstop — coast-to-coast in 36–48 hours

Speed to dispatch
Team sourced in hours, 24/7

Not sure which rung? Don’t be — that’s the desk’s job. Send dimensions, weight and deadline and the right vehicle comes back priced, with a confirmed pickup ETA.

When to expedite

Four emergencies.
One phone number.

Expedite is not a faster version of normal shipping — it’s a recovery tool. These are the four situations where the math always says call.

Aircraft on Ground

AOG
The trigger

A grounded aircraft earns nothing and snarls a day of downstream rotations — industry estimates put narrow-body AOG cost at $10,000–$150,000 per hour depending on the operation. The missing part is sitting 600 miles away.

The Qeep response

The AOG protocol: dispatch guaranteed within 60 minutes, 24/7/365. Give us the airport and the ATA/IATA code; we run direct, push GPS every 15 minutes, and deliver airside to credentialed receivers. Sub-4-hour cross-state runs are on the books.

Production line stoppage

LINE-DOWN
The trigger

An automotive assembly line burns $20,000–$50,000 for every idle hour — and a JIT plant carries hours of inventory, not days. One short-shipped component shuts the whole sequence down.

The Qeep response

Closest-driver matching puts a Sprinter or straight truck rolling toward the supplier within the hour. Direct run, no stops, dock-to-line delivery with the plant’s materials team watching the same live ETA you are.

Late-shipment recovery

RECOVERY
The trigger

The original carrier missed the pickup, the LTL network lost a day at a breakbulk terminal, or the trailer broke down — and the delivery appointment, the retailer chargeback clock or the contract penalty doesn’t care whose fault it is.

The Qeep response

We intercept the freight wherever it stalled — terminal, yard or roadside — cross-load it to a dedicated expedite unit and run it direct. The recovery rides on one vehicle, one driver team and one unbroken chain of custody to the dock.

Time-definite delivery

TIME-DEFINITE
The trigger

Not “by Friday” — at 7:00 a.m. Tuesday. Surgical case carts, store resets, trade-show move-ins, crane bookings and scheduled plant shutdowns all need freight in a window measured in minutes, not days.

The Qeep response

We engineer the run backward from your window: vehicle class, solo or team, departure time and route buffer all calculated to hit the slot. GPS pings every 15 minutes prove the plan is holding — and the desk re-plans live if anything moves.

A cargo freighter aircraft being loaded with air-cargo pallets by ground crew in hi-vis vests
The AOG end-game

Most AOG parts move by road — a Sprinter beats any flight schedule inside ~700 miles once airport handling is counted. When the part is farther than a truck can carry it in time, the same desk escalates to air charter or on-board courier and runs the airport legs on both ends, delivering airside to credentialed receivers. One file, one dispatcher, one ETA — however the part flies.

AOG line: (716) 671-4807 — answered live, 24/7/365.

The dispatch clock

From first ring to wheels rolling,
measured in minutes.

  1. 00:00

    You call the desk

    A live dispatcher answers in under 60 seconds — 24/7/365, never a callback queue. Origin, destination, dims, weight, deadline.

  2. 00:05

    Pool query running

    Closest-driver matching across the vetted expedite pool — by vehicle class, position, and remaining hours of service.

  3. <60:00

    Truck assigned

    A named driver with a confirmed ETA to your dock — before you hang up on most lanes. AOG: dispatch within 60 minutes, guaranteed.

  4. Rolling

    Direct, nonstop

    No terminals, no co-loads, no stops. GPS pings every 15 minutes until the signed POD lands — within 15 minutes of delivery.

Why the truck never stops

The team-driver HOS swap

Federal hours-of-service rules park a solo driver after 11 driving hours — roughly 600–650 miles, then a mandatory 10-hour reset. A team carries two qualified drivers who alternate driving and sleeping in the berth, so the tractor itself never takes the reset. Same speed limit, nearly double the daily miles: a coast-to-coast run closes in 36–48 hours instead of roughly 5 solo days.

Solo driver · coast-to-coast~5 days

Drive 11 h → park 10 h → repeat. The freight sleeps when the driver does.

Team drivers · coast-to-coast36–48 hours

Two drivers swap; the wheels turn around the clock. ~50% rate premium, ~60% transit cut.

<60 min
Cover, most lanes
<60 min
AOG dispatch, guaranteed
15 min
GPS ping interval
Cost vs standard FTL

Yes, it costs 2–4× FTL.
Here’s when that’s cheap.

The premium pays for a dedicated vehicle, zero co-loading, premium driver pay and immediate dispatch. Whether it’s worth it is never a freight question — it’s a downtime question.

The line-down math — one 1,500-mile lane, two ways to run it

Illustrative: $20,000/hour line · ~48 production hours recovered
Standard FTL, same lane
$3,200

Next-available dispatch, possible multi-stop routing, solo driver parking 10 hours a night for HOS. Dock-to-dock in ~3 days on a 1,500-mile lane.

Team-driver expedite
$8,500

Dedicated trailer, immediate dispatch, two drivers running nonstop. Same 1,500 miles dock-to-dock in ~26 hours — roughly two days bought back.

Line-down cost avoided
$960,000

An assembly line losing $20,000/hour over the ~48 production hours the expedite recovers. The $5,300 premium buys back downtime at 180:1.

Illustrative rates — your lane, vehicle class and dispatch window set the real number. The decision rule is constant: when downtime-per-hour exceeds the expedite premium, the expedite is the cheap option. Send the lane and the deadline and we’ll quote both transit options side by side.

Dedicated vehicle

You buy the whole truck, not space on one. No co-loading means no waiting on another shipper’s dock and no handling damage from someone else’s freight.

Immediate dispatch

Standard FTL waits for next-available capacity — often a day or more. Expedite assigns a named driver within the hour and the clock starts at your first call.

Premium driver pay

Drivers who accept drop-everything dispatch, run nights and weekends, and hand-load at hospitals get paid like it. That pay is what makes the <60-minute SLA real.

No HOS stops (team)

A ~50% team premium removes every mandatory 10-hour reset from the transit plan — the single biggest time purchase available in ground freight.

An American conventional semi-truck running a US-70 desert highway on a direct coast-to-coast expedite
Direct. Nonstop. Coast-to-coast.

No terminals. No co-loads. No resets.
Just your freight and the road.

From a Sprinter crossing two states tonight to a team tractor crossing the continent in 36–48 hours — every Qeep expedite runs the route a map would draw, with GPS proof every 15 minutes of the way.

The expedite lifecycle

From first ring to signed POD,
in five clean steps.

  1. An expedite dispatcher wearing a headset working at a multi-monitor console on the 24/7 desk
    01

    Call the 24/7 desk

    The expedite line is answered by a live dispatcher in under 60 seconds, any hour of any day. Give us origin, destination, dimensions, weight and when it must be on the dock.

  2. A black American Freightliner conventional tractor pulling a trailer on the highway after expedite assignment
    02

    Truck assigned in <60 min

    Closest-driver matching across the vetted expedite pool — van, straight truck, hot shot or team tractor. The driver confirms an ETA to pickup before you hang up.

  3. An American semi-truck running nonstop along a remote western highway on a direct expedite dispatch
    03

    Direct dispatch, no stops

    The driver runs direct origin to destination — no terminals, no co-loads, no relay yards. Solo for shorter runs; a team swaps behind the wheel when the run needs more than 11 driving hours.

  4. An American Kenworth conventional tractor on the road, tracked in transit with live GPS visibility
    04

    Real-time GPS visibility

    GPS pings every 15 minutes, pushed to your account or your phone by SMS. You — and your receiver — always know where the freight is and exactly when it lands.

  5. A sealed parcel handed off person-to-person at delivery with signature on the proof of delivery
    05

    Delivery + signed POD

    Signed POD pushed within 15 minutes of delivery. White-glove options add inside delivery, installation, debris removal and photo-confirmed signature capture.

What drives the rate

Five inputs. One number, before dispatch.

Driver #1

Vehicle type

The biggest lever on the quote: Cargo van < Sprinter < Straight truck < Hot shot < Team tractor. We match the smallest vehicle your dimensions and weight legally allow — paying for a 53' trailer to move two pallets is the most common expedite overspend, and the desk is built to prevent it.

Driver #2

Distance

Priced per mile on the direct route — typically 2–4× the standard FTL rate on the same lane, because the vehicle carries only your freight.

Driver #3

Single vs team driver

A team adds ~50%to the rate and removes every HOS-mandated 10-hour reset — the trade that turns 5 transit days into 36–48 hours.

Driver #4

Dispatch time

After-hours, weekend and holiday dispatch carries a surcharge — that’s the cost of a driver leaving a family dinner at 9 p.m. on a Sunday. The desk itself never closes and never charges for answering; the surcharge applies only when the truck actually rolls off-hours.

Driver #5

Specialty handling

Hand-load, white-glove, installation and debris removal are each priced separately and itemized on the quote — you see every accessorial before the truck is dispatched, never after the freight is delivered.

Expedite questions

What shippers ask while the clock is running.

How fast can you cover an expedite?
Most lanes are covered in under 60 minutes during business hours and under 90 minutes after-hours — “covered” meaning a specific truck and driver assigned with a confirmed ETA to your dock, not a promise to start looking. The desk answers live in under 60 seconds, 24/7/365, and dispatches from a vetted expedite pool using closest-driver matching, so the clock starts on the first call. AOG (Aircraft on Ground) shipments carry a hard guarantee: driver dispatched within 60 minutes, any hour, any day of the year. Tell the dispatcher origin, destination, dimensions, weight and the time you need it on the dock — the vehicle class, solo-vs-team call and routing happen on our side of the phone.
How much does expedited freight cost compared to standard FTL?
Plan on 2–4× the standard FTL rate for the same lane. The premium buys four things a standard load doesn’t get: a dedicated vehicle carrying only your freight, zero co-loading (so zero terminal stops and zero handling damage exposure), premium driver pay that gets a truck rolling toward your dock within the hour, and immediate dispatch instead of next-available. The honest math isn’t expedite-vs-FTL — it’s expedite-vs-downtime. An assembly line losing $20,000–$50,000 an hour, or an aircraft earning nothing on the ground, makes a few thousand dollars of expedite premium the cheapest line item of the day.
What's the difference between white-glove and hand-load service?
Hand-load means the driver loads and unloads the freight by hand instead of waiting on a forklift — essential at hospitals, retail backrooms, job-sites and anywhere without a dock. White-glove is hand-load plus the finishing work: inside delivery to the room of use, unpacking, basic installation or positioning, debris removal, signature collection and photo confirmation. Hand-load is priced as a flat accessorial per touch; white-glove is scoped per move. Medical equipment, data-center hardware, trade-show assets and consumer-direct deliveries of high-value product are the classic white-glove use cases.
How does the AOG (Aircraft on Ground) protocol work?
Call the AOG line and give the dispatcher the airport, the ATA/IATA airline code, and the part details. We dispatch within 60 minutes — guaranteed, 24/7/365 — run direct with no stops, and deliver airside if your team holds the proper ramp credentials, or to the line-maintenance counter if not. GPS pings every 15 minutes keep the MRO planner and the gate agent watching the same ETA. We’ve completed sub-4-hour cross-state AOG runs; for parts beyond driving range, the same desk escalates to air charter or on-board courier through our air freight team so the recovery plan never changes hands.
Sprinter van vs straight truck vs team tractor — how do I choose?
Match the smallest vehicle that carries the freight, because vehicle class is the biggest rate lever. A sprinter van (up to 4,000 lb on a 13–15' floor) is the default for hot parts — a few pallets or crates, single driver, fastest dispatch. A straight truck (up to 12,500 lb in a 26' × 102" × 96" box) covers mid-size loads — typically 6–10 pallets — with a liftgate where there’s no dock. A team-driver tractor-trailer (up to 45,000 lb) is for full loads that must run nonstop: two drivers swap behind the wheel so the truck never parks for hours-of-service, covering coast-to-coast in 36–48 hours versus roughly 5 days solo. You don’t have to choose — give the desk dimensions and weight and it quotes the right class automatically.
Do you handle international and cross-border expedites?
Yes. Canada and Mexico expedites run through our dedicated cross-border desks: PARS/PAPS filing for Canada lanes and transfer-carrier coordination at Laredo, El Paso and Otay Mesa for Mexico — with customs paperwork prepared while the truck is rolling so the border never becomes the bottleneck. For expedites beyond driving range — Europe, Asia, anywhere a truck can’t reach in time — the same desk escalates to air charter or on-board courier (OBC) through our air freight team. One call, one file, one point of contact from first dispatch to signed POD, whichever side of a border the dock sits on.
Let’s move it

Have a shipment? Get rates in 10 min.

Tell us the origin, destination and mode. A Qeep specialist replies within 10 minutes with live capacity, lane price, and a transit window you can actually plan around.