A specialist carefully handling wrapped high-value freight for white-glove delivery

Premium final-mile · By appointment

White Glove Delivery.
Where the last 50 feet matter most.

Two-person inside delivery, room-of-choice placement, unpacking, light assembly and debris removal — for furniture, fixtures, medical, electronics and high-value freight. Blanket-wrap, air-ride, and an appointment confirmed with the receiver before the truck rolls.

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2-person

Inside delivery teams

Room

Of-choice placement

Air-ride

Blanket-wrap protection

By appt.

Scheduled with receiver

What is white glove?

The delivery that finishes the job.

Most freight ends at a dock or a curb. White glove ends with the item placed, set up, and the box gone.

White glove delivery is premium final-mile service for freight where the handoff is the product. Instead of dropping a crate at the curb or the dock, a trained two-person team carries the item inside, places it in the room of choice, removes the packaging, completes light assembly or installation, inspects it with the receiver, and hauls the debris away. It’s the difference between “your shipment has been delivered” and “your new piece is set up and ready to use.”

The category exists because some freight can’t — or shouldn’t — be left at a door. A $4,000 sofa, an MRI-suite component, a commercial fitness rack or a rack of data-center hardwareall share a problem: they’re heavy, fragile or valuable enough that the unboxing experience and the placement are part of what the customer paid for. White glove protects that — with blanket-wrap and air-ride transport, appointment scheduling, and a crew whose job is the careful last 50 feet, not just the long-haul miles.

A handler moving carefully wrapped high-value goods in a controlled facility — Blanket-wrap, air-ride and a two-person team — the freight is handled as carefully as the box it ships in suggests.

The service ladder: curbside to platinum

White glove isn’t one thing — it’s a ladder. Curbside leaves it at the truck. Threshold brings it just inside the door. Room of choice carries it to the right spot. Unpack & assemble makes it receiver-ready. Platinum adds debris removal, old-item swaps and full appointment coordination. The right rung depends on the item and the customer — which is exactly what the interactive service builder below helps you decide.

Why brands pay for the last 50 feet

For premium furniture, appliance, medical and electronics brands, the delivery is the brand experience — the one moment a logistics partner is face-to-face with the end customer. A scratched leg, a left-behind pile of cardboard, or a no-show appointment undoes the whole purchase. White glove turns that risk into a finishing touch: a clean, scheduled, professional handoff that makes the product feel as premium as its price tag.

Interactive · Service builder

Build the exact scope you need.

Pick the item, toggle the add-ons, and watch your white-glove tier assemble. Bring the result to your quote and we’ll price exactly that scope — nothing you don’t need.

What are we delivering?

Build your service scope

Your service tier

Premium White Glove

Crew

2-person white-glove crew

Protection

Blanket-wrap, padded, strapped

Scope items selected

4 of 8

Two-person team
Inside delivery
Room of choice
Debris removal

Get a white-glove quote

The service ladder

Four rungs. Pick the right one.

A step past curbside

Threshold

The item is brought inside the first doorway or garage and set down — no further. The economical option when the receiver can take it from there.

Inside first dry area · signature

Placed where it lives

Room of Choice

A two-person team carries the item to the exact room or floor — up stairs or by elevator — and positions it where the receiver wants it.

2-person · stairs/elevator · placement

Receiver-ready

Unpack & Assemble

Crating and packaging removed, the item inspected with the receiver, and light assembly or set-up completed — legs, shelving, leveling.

Unpack · inspect · light assembly

The complete experience

Platinum

Everything above plus debris haul-away, old-item removal or swap, and full appointment coordination — the white-glove standard for premium brands.

Debris removal · swaps · appointment

A two-person crew carefully setting a high-value item in place at destination

Placed, assembled, debris gone

Your customer’s last impression
is our whole job.

A scheduled window, a careful two-person crew, the item set exactly where it belongs, and not a scrap of packaging left behind. That’s the white-glove standard.

The white-glove lifecycle

From appointment to sign-off,
in five careful steps.

01
Schedule the appointment
We contact the receiver, confirm a delivery window, and coordinate any site requirements — dock hours, COIs, elevator reservations.
02
Blanket-wrap & load
Items are pad-wrapped and secured on air-ride equipment — protected from road shock, rub marks and shifting in transit.
03
Call-ahead & arrive
The crew calls ahead before arrival and shows up inside the booked window — no all-day waiting, no surprise drops.
04
Inside delivery & set-up
Two-person carry to the room of choice, unpack, inspect with the receiver, and complete light assembly or installation.
05
Debris removal & sign-off
All packaging hauled away, old item removed or swapped if booked, signed proof of delivery captured and pushed same-day.

Who ships white glove

Brands where the delivery is the experience.

Furniture & Home

Premium furniture and casegoods placed, assembled and unboxed in the room of choice.

See industry →

Medical & Lab Equipment

Sensitive devices delivered, positioned and inspected — with COIs and site coordination.

See industry →

AV & Electronics

High-value, static-sensitive hardware handled and set up at the receiver.

See industry →

Retail Fixtures & Fitness

Displays, casework and fitness equipment installed and ready for opening day.

See industry →

White glove questions

White glove, answered.

What does white glove delivery actually include?

At minimum, inside delivery past the threshold rather than a curbside or dock drop. A full white-glove service adds a two-person team, placement in the room of choice, unpacking and packaging removal, light assembly or set-up, and debris haul-away — plus a scheduled appointment confirmed directly with the receiver. You choose the scope; the service builder on this page lets you assemble exactly the level you need.

What is the difference between white glove and threshold delivery?

Threshold delivery brings the item just inside the first doorway or garage — no further. White glove goes the full distance: into the specific room, up the stairs if needed, unpacked, assembled, inspected with the receiver, and with all packaging removed. Threshold is a step up from curbside; white glove is the complete, receiver-ready experience for items that can’t simply be left at the door.

What kinds of freight need white glove handling?

Anything heavy, fragile, high-value or destined for a space where a forklift won’t go: furniture and casegoods, retail fixtures and displays, medical and lab equipment, fitness machines, AV and electronics, fine art, and premium DTC goods. The common thread is that the unboxing and placement is the customer experience — so the delivery has to match the value of what’s inside the crate.

How does scheduling and appointment delivery work?

White-glove deliveries are booked by appointment, not dropped whenever the truck arrives. We contact the receiver, confirm a delivery window, and call ahead before arrival. For commercial installs we coordinate with site contacts, loading-dock hours, certificates of insurance and elevator reservations so the crew arrives when the space — and the people — are ready.

How is high-value freight protected in transit?

With blanket-wrap and air-ride equipment rather than a standard pallet-and-shrink-wrap load. Items are pad-wrapped, decked or rack-secured, and moved on air-ride suspension that absorbs road shock. For sensitive electronics, art and instruments we add climate-aware handling and, where required, custom crating. The goal is that the item arrives in the exact condition it left — no rub marks, no shifting, no surprises at unboxing.

Do you handle returns and exchanges on white-glove deliveries?

Yes. White glove runs both directions: we can uninstall, repackage and remove an old or returned item on the same visit as a new delivery (a swap), or run a standalone reverse pickup with the same care. For retail and DTC clients this closes the loop — the customer gets the new piece placed and the old one gone in a single appointment.

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White Glove Delivery.
Where the last 50 feet matter most.