Operators first
We hire people who’ve actually carried the pager — dispatchers, customs brokers, ocean coordinators. Not generalist account managers reading from a script.
Qeep was founded by forwarders, brokers and freight-tech operators who got tired of watching shippers choose between scale and service. We built the company we always wanted to use.
The freight industry runs on three things: relationships, capacity and information. Most providers are great at one, decent at another, and quietly terrible at the third. We refused to compromise.
We built our reputation on direct carrier allocations, a 24/7 control tower, and account managers who actually own your file from quote to POD. No handoffs. No surprises. No silence when it matters.
Our founders had spent 20+ years between them at top-5 forwarders and the largest brokerages in North America — watching shippers get crushed in the gap between cheap-but-distant and small-but-overstretched.
Signed our first 12 ocean-lane allocations and built block-space agreements with three air carriers. No more spot-rate scrambles for customers.
Brought US LCB and Canadian CCS-licensed brokers in-house. Removed the third-party customs black box and the surprise fees that came with it.
Stood up a real human control tower on three continents — 4-minute average response time, 12-minute exception SLA. No tickets, no chatbots.
From the 7-111 Martin Ross headquarters in North York and a partner network across NA, EU and APAC. Same people answering the phone today as on day one.
We hire to them, fire on them, and use them as the tiebreaker on every product and operating decision.
We hire people who’ve actually carried the pager — dispatchers, customs brokers, ocean coordinators. Not generalist account managers reading from a script.
One team, one platform, one accountable POC. You don’t chase four vendors for one shipment — your account manager owns the file end-to-end.
Live milestone visibility, line-item invoices, lane-rate intelligence shared openly. No hidden margins on accessorials. No mystery on detention.
Anyone can handle the happy path. The reason customers stay is how we handle the AOG at 2 a.m., the customs hold, the port strike, the carrier bankruptcy.
Asset partners on every major lane. Local dispatchers who speak the language and know the docks. Global SLAs without losing local accountability.
Every Qeep shipment includes GLEC-compliant CO₂e. SAF participation on eligible air. Biofuel-blended ocean options. Reported in the format your ESG team uses.
No empty seats, no offshore call centers. The team that quoted your shipment is the same team that dispatches it, clears it, and watches the milestones to your dock.
Dispatch, control tower, exception management
FTL, LTL, drayage and cross-border desks
Licensed LCB and CCS, ACE / CARM filers
Named account managers and customer success
myQeep platform, API and integrations team
Freight audit, pay, ESG reporting
We give every customer carbon visibility per shipment, lane-level alternatives, SAF participation on eligible air freight and biofuel-blended ocean options where carriers offer them. Then we report it in the format your ESG team actually uses.
We’re hiring across operations, brokerage, customs, sales and engineering. Real ownership. Real upside. Real customers.